FAQ’s

FAQ’s2025-08-07T10:15:23+00:00
What is the first thing I should do after a flood or fire?2025-08-06T19:02:31+00:00

After a flood or fire, safety is the first priority. Evacuate the premises immediately if you haven’t already. Once it’s safe, call a professional restoration company like White Glove Plumbing and Restoration. Avoid using electrical appliances or outlets, and refrain from touching water if it’s contaminated.

Can you restore my furniture and personal belongings after water damage?2025-08-07T10:04:53+00:00

Yes! We offer content cleaning and restoration services to save your furniture, electronics, clothing, and other personal items after water or fire damage. We use specialized cleaning techniques and equipment to restore items whenever possible.

How do I know if I have mold in my home?2025-08-06T19:03:02+00:00

Signs of mold include musty odors, visible mold growth, and water damage such as discoloration or dampness on walls, ceilings, or floors. If you suspect mold, it’s best to have a professional inspection and testing performed to assess the situation and determine the extent of the problem.

How long does water damage restoration take?2025-08-06T19:03:32+00:00

The timeline for water damage restoration varies based on the extent of the damage, the size of the affected area, and the drying process. Typically, minor repairs can take a few days, while more extensive restoration may take several weeks. Our team will provide an accurate estimate after evaluating the damage.

Can you help with insurance claims?2025-08-06T19:04:01+00:00

Yes! White Glove Plumbing and Restoration works directly with insurance companies to help you file your claims. We provide detailed documentation of the damage and the restoration process to ensure your claim is processed efficiently and accurately.

How do I know if my water heater needs repair or replacement?2025-08-06T19:06:58+00:00

If your water heater is making strange noises, producing inconsistent hot water, or leaking, it may need repair. If it’s over 10-15 years old, it might be more cost-effective to replace it. Our team can assess the condition of your water heater and provide you with the best solution.

Are your restoration services covered by insurance?2025-08-06T19:06:24+00:00

Many of our restoration services, including flood cleanup, fire damage restoration, and mold remediation, are typically covered by homeowners’ insurance policies. We recommend checking your policy and working with your insurance provider to ensure coverage.

How can I prevent mold from growing in my home?2025-08-06T19:05:42+00:00

To prevent mold growth, keep humidity levels in check by using dehumidifiers and ensuring good ventilation in areas prone to moisture, like basements and bathrooms. If you have a water leak, address it immediately to prevent water from soaking into surfaces.

What is the difference between a water extraction and water damage restoration?2025-08-06T19:05:09+00:00

Water extraction is the initial step in the restoration process, where standing water is removed from the affected area. Water damage restoration goes further, including drying, dehumidifying, cleaning, and repairing the area to restore it to its pre-damage condition.

How do you remove smoke odors after a fire?2025-08-06T19:04:36+00:00

Our team uses specialized deodorization methods, such as ozone treatments and air scrubbers, to eliminate smoke odors from the air and surfaces. We clean all affected areas, including walls, floors, and furniture, to ensure your home is free from lingering smoke smells.

F.A.Q.

Find answers to common questions about our restoration services, including water damage restoration, mold remediation, fire damage cleanup, and more.

How soon should I contact a restoration company after a disaster?2025-08-07T10:11:51+00:00

It’s essential to contact a restoration company as soon as possible after a disaster, such as water, fire, or mold damage. The quicker the response, the better the chances of minimizing damage, preventing further issues, and reducing overall restoration costs.

Can I clean up mold myself?2025-08-07T10:12:26+00:00

While small amounts of mold can sometimes be cleaned with store-bought solutions, it’s best to hire a professional for mold remediation. Mold can be hazardous, and improper cleaning methods can lead to the spread of spores or worsening the problem.

Will my home be safe to live in during the restoration process?2025-08-07T10:12:57+00:00

In most cases, we work quickly to restore your home while keeping it safe. However, if the damage is extensive (e.g., structural issues, electrical hazards, or mold growth), we may recommend temporarily relocating until the restoration is complete. Your safety is our priority.

Do you offer emergency restoration services?2025-08-07T10:13:25+00:00

Yes! We provide 24/7 emergency restoration services for flood, fire, and water damage. Our team is ready to respond quickly to mitigate damage and begin the restoration process, no matter the time of day or night.

What is the cost of restoration services?2025-08-07T10:14:08+00:00

The cost of restoration services depends on several factors, including the extent of the damage, the size of the affected area, and the required repairs. We offer free, upfront estimates to ensure transparency and help you understand the cost before we begin any work.

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